In partnership with SOS Malta, we researched, drafted and developed a training manual for intercultural competence at the workplace. The Intercultural Competence Programme, (ICP) was developed in close consultation with academic experts in the area, and is a very straightforward, user-friendly and adaptable tool for entities wishing to assess and improve their offices’ capacities in dealing with cultural differences.
The Training Manual, below, is freely downloadable, as also the 3 video clips we produced as useful exercise tools for trainers. In a spirit of institutional support, the Manual was also shared with the Ministry of Education in order for it to assess its adaptability within the national education framework.
You can download the full Manual, including video clips, here:Adapting knowledge, skills and attitudes in the workplace – A Training Handbook ‘Being Maltese means…’ Living in a foreign country means…’